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Business texting, which includes texting to toll free numbers, is thriving. Even major brands have the confidence to trust, and invest in, the business texting ecosystem on their existing phone numbers.
Using Zipwhip, businesses can effectively and safely communicate with consumers via texting in a way that abides by TCPA regulations while keeping the conversation natural.
Zipwhip wanted to learn more about consumer preferences regarding business texting and phone calls, so we conducted a nation-wide survey of over 1,500 adults.